Terms of Service

Terms of Use – LifeAid (Smithson Ltd.)
Last Updated: 1/3/2026
Welcome to the LifeAid website. By accessing or using this website, you agree to the following terms. If you do not agree, please do not use the website.

  1. About LifeAid
    LifeAid is a home healthcare service operated by Smithson Ltd., providing non-hospital care services including nursing, caregiving, and home support within Kurdistan, Iraq.
    The website is intended to:
    Provide general information about our services
    Allow users to request consultations
    Help families understand home care options
  2. Not Medical Advice
    All content on this website is for general information only.
    It does not replace medical advice from a doctor
    It should not be used to diagnose or treat any condition
    Always consult a licensed physician for medical decisions
    LifeAid services are provided only after proper assessment and agreement
  3. Service Requests
    Submitting a request through the website (form, WhatsApp, phone, etc.):
    Does not guarantee service availability
    Does not create a binding agreement
    Is considered an initial inquiry only
    A formal agreement is confirmed only after:
    Assessment (free consultation or paid visit)
    Service plan approval
    Pricing agreement
  4. User Responsibilities
    When using this website, you agree to:
    Provide accurate and truthful information
    Not misuse the contact forms or communication channels
    Not submit false medical or emergency information
    Use the website only for lawful purposes
  5. Pricing and Payments
    Prices are not displayed publicly and may vary based on the case
    Final pricing is provided after assessment
    LifeAid reserves the right to update pricing at any time
  6. Privacy and Data Use
    By using this website, you agree that:
    Information you submit (name, phone, case details) may be used to contact you
    Your data is handled with confidentiality
    We do not sell or share personal data with third parties without consent
    For full details, refer to our Privacy Policy.
  7. Emergency Situations
    LifeAid is not an emergency service.
    In urgent or life-threatening situations, contact:
    Emergency services (e.g., ambulance)
    Nearest hospital
    Do not rely on the website or messages for urgent care.
  8. Intellectual Property
    All website content (text, branding, design, materials):
    Belongs to LifeAid / Smithson Ltd.
    Cannot be copied, reused, or distributed without permission
  9. Limitation of Liability
    LifeAid is not responsible for:
    Decisions made based on website content
    Delays in communication or response
    Service limitations due to availability, location, or safety conditions
    All services are subject to professional assessment and operational capacity.
  10. External Links
    The website may contain links to external platforms (e.g., WhatsApp, social media).
    LifeAid is not responsible for:
    Content on external platforms
    Privacy practices of third-party services
  11. Changes to Terms
    LifeAid may update these Terms at any time.
    Updates will be posted on this page
    Continued use of the website means you accept the updated terms
  12. Contact Information
    For any questions:
    LifeAid – Smithson Ltd.
    Phone: +964 751 840 33 82
    Email: info at lifeaid dot care
    Address: 4 Towers, Tower A, Floor 8, Office 40, Ankawa, 44003, Erbil, Iraq
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